South West Trains 'quizmaster' who 'puts smile on passengers' faces' wins accolade

Woking station-based Bob Mayhead won the award for "outstanding" customer service after hosting impromptu quizzes on his daily commutes

from getsurrey - News http://www.getsurrey.co.uk/news/surrey-news/south-west-trains-quizmaster-who-11112901